Does Skyline Airport Transfers Limited store card details?

No. Payment information is processed securely via a payment provider, and Skyline Airport Transfers Limited does not store card details.

Does Skyline Airport Transfers Limited sell personal data?

No. Skyline Airport Transfers Limited does not sell personal data. Information may be shared only with necessary service providers, assigned drivers, payment providers, IT providers, or legal and regulatory authorities where required by law.

How can customers exercise UK GDPR rights?

Customers can contact Skyline Airport Transfers Limited at contact@skylineairporttransfers.co.uk to exercise their UK GDPR rights, including access, correction, deletion, restriction, objection, portability, or withdrawal of marketing consent.

Skyline Airport Transfers Limited

Privacy Policy

Q: What personal data does Skyline Airport Transfers Limited collect?

Skyline Airport Transfers Limited may collect name, contact details, pickup and drop-off addresses, flight information, passenger and luggage details, payment-related information processed by its payment provider, and website usage data.

Q: How long is personal data retained?

Skyline Airport Transfers Limited typically retains personal data for six years where required for booking records, legal, tax, accounting, dispute resolution or fraud prevention purposes, unless a longer period is required by law.

Last Updated: 13th May 2026. Skyline Airport Transfers Limited is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your data when you use our services, visit our website, or communicate with us.

1. Who we are

Skyline Airport Transfers Limited is based in Birmingham, United Kingdom. We act as the Data Controller for the personal information you provide to us.

Email: contact@skylineairporttransfers.co.uk
Website: https://skylineairporttransfers.co.uk/

2. Information we collect

Information you provide directly

✓Full name and contact details, including email address and phone number.
✓Pickup and drop-off addresses.
✓Flight information, including arrival/departure times, airline and flight number.
✓Number of passengers and luggage details.
✓Payment information processed securely via our payment provider. We do not store card details.
✓Any additional information you provide when contacting us.

Automatically collected data

When you visit our website

✓IP address.
✓Browser type and version.
✓Device information.
✓Cookies and usage data.

Information from third parties

✓Flight tracking data.
✓Payment processors.
✓Booking platforms, if you book through a partner site.

3. How we use your information

We use your personal data to process and manage bookings, provide airport transfer and private hire services, monitor flight arrivals to adjust pickup times, communicate with you regarding your booking, process payments and refunds, improve our website and customer experience, and comply with legal and regulatory obligations.

Lawful bases for processing

✓Contractual necessity: to fulfil your booking.
✓Legitimate interests: service improvement and fraud prevention.
✓Legal obligations: record-keeping and licensing requirements.
✓Consent: for optional marketing communications.

4. Sharing your information

We do not sell your personal data. We may share your information only where necessary to deliver our service, operate securely, or comply with the law.

✓Professional drivers assigned to your booking.
✓Payment service providers.
✓IT and website hosting providers.
✓Legal or regulatory authorities, only when required by law.

5. Data retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including booking and service records, legal, tax and accounting requirements, dispute resolution and fraud prevention.

Typical retention period: 6 years, unless a longer period is required by law.

6. Your rights under UK GDPR

You have rights over your personal data. To exercise these rights, contact us at contact@skylineairporttransfers.co.uk.

✓Access your personal data.
✓Correct inaccurate or incomplete information.
✓Request deletion of your data in certain circumstances.
✓Restrict processing of your data.
✓Object to processing based on legitimate interests.
✓Request data portability.
✓Withdraw consent for marketing communications.

7. How we protect your data

We implement appropriate technical and organisational measures to safeguard your information.

✓Encrypted data transmission.
✓Secure payment processing.
✓Access controls and authentication.
✓Regular system monitoring.

No online transmission is 100% secure, and we cannot guarantee absolute protection.

8. Marketing communications

We may contact you with service updates or promotional offers only if you have given explicit consent. You may opt out at any time by clicking “unsubscribe” or contacting us directly.

9. Cookies and website tracking

Our website uses cookies to improve functionality, analyse website traffic and enhance user experience. You can manage or disable cookies through your browser settings.

A full Cookie Policy can be provided upon request.

10. Third-party websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

11. Updates to this Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated revision date.

Quick privacy FAQ

Who controls my personal data?

Skyline Airport Transfers Limited acts as the Data Controller for the personal information you provide when using our services or website.

What personal data do you collect?

We may collect your name, contact details, pickup and drop-off addresses, flight information, passenger and luggage details, payment-related information processed by our payment provider, and website usage data.

Do you store card details?

No. Payment information is processed securely through our payment provider, and Skyline Airport Transfers Limited does not store card details.

Do you sell personal data?

No. We do not sell your personal data. Information may only be shared with necessary service providers, assigned drivers, payment providers, IT providers, or authorities when required by law.

How long do you keep my data?

We typically retain personal data for six years where required for booking records, legal, tax, accounting, dispute resolution or fraud prevention purposes, unless a longer period is required by law.

How can I request access or deletion?

You can contact us at contact@skylineairporttransfers.co.uk to exercise your UK GDPR rights, including access, correction, deletion, restriction, objection, portability, or withdrawal of marketing consent.

For questions, concerns, or data requests, please contact contact@skylineairporttransfers.co.uk or visit skylineairporttransfers.co.uk.

By booking with us or using our website, you acknowledge that you have read and understood this Privacy Policy.