Skyline Airport Transfers – Refund Policy

Thank you for choosing Skyline Airport Transfers. Please review our refund policy below:

Cancellation and Refunds

• Full Refund: Cancellations made at least 24 hours before the scheduled pickup time are eligible for a full refund.
• 50% Refund: Cancellations made between 24 hours and 12 hours before the scheduled pickup time will receive a 50% refund of the booking amount.
• 0% Refund: Cancellations made less than 12 hours before the scheduled pick up time, will not receive a refund, however, we may offer alternative arrangements. (i.e. reschedule of the trip for another date and time, if availability allows it).
• No Refund: No shows (passenger not present at the scheduled pickup location and time) are not eligible for any refund.

Refund Process

• Refunds will be processed back to the original payment method used for booking.
• Processing times for refunds may vary depending on your bank or credit card provider.

Requesting a Refund

• To request a refund, please contact our customer service team at 07947 753363 or at the email address provided.
• When requesting a refund, kindly provide your booking details and the reason for cancellation.

Exceptions

Refunds may be considered under exceptional circumstances such as:

• Flight Cancellations: If your flight is cancelled by the airline, we may offer alternative arrangements.
• Medical Emergencies: In cases of medical emergencies, we may consider offering a refund with proper documentation (e.g., a doctor’s note or hospital letter).

Policy Updates

Skyline Airport Transfers reserves the right to update or modify this refund policy at any time. Any changes will be effective immediately upon posting on our website.

By booking our services, you acknowledge that you have read, understood, and agree to our refund policy as stated above.

For any questions or further assistance regarding refunds, please do not hesitate to contact us.

Contact Us

• Phone: +44 7947753363
• Email: contact@skylineairporttransfers.co.uk
• Website: https://skylineairporttransfers.co.uk/

We appreciate your understanding and cooperation.